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Privacy policy
Privacy policy of
WOODDOG online store
We have created this privacy policy for people visiting the website https://wooddog.sklep.pl (hereinafter referred to as the "Website"), i.e. the WOODDOG online store (hereinafter referred to as the "Store").
The administrator of your personal data in connection with the use of the Store is: Andrzej Strzesak, an entrepreneur running a business under the name WOODDOG Andrzej Strzesak with its registered office at: Kochanowskiego 41, 33-100 Tarnów, Poland entered into the Central Register and Information on Business Activity, NIP (tax identification number): 9930603832.
In all matters related to the processing of personal data, you can contact us at the following e-mail address: wooddogpl@gmail.com. It is also possible to contact us in writing at the registered office address given above.
For your convenience, we have divided this document into two parts:
If you are short on time, click on the link for the part that interests you the most. If you have a moment more, we encourage you to read the entire text.
I. COOKIES AND OTHER TECHNOLOGIES
We use cookies and other similar mechanisms to understand how users use our Website and for marketing purposes, including to show them advertisements elsewhere on the Internet.
# What are Cookies?
A cookie is a small text file saved by a website on your computer, phone or other device on which you are viewing the website. The cookie contains data about your use of this website.
Some cookies are necessary for the operation of our Store and cannot be disabled.
In other cases, when you first enter our Website, we ask you to consent to the installation of cookies. We do not use advertising or analytics (or any other non-essential) cookies without your consent.
# What cookies do we use?
- Necessary cookies
- These cookies are used for the proper functioning of the website. You cannot disable them because if you disable them, our website simply will not work properly.
- In this regard, we use a tool that stores your privacy settings. Shows your consent or its lack to the use of particular types of cookies on our website.
- Other essential cookies on our Website are used for its proper functioning and management, including: to make changes to the website and to run tracking tools that you consent to.
# Legal issues relating to cookies
The legal basis for the Store's use of essential cookies (indicated above in the "What cookies do we use?" section) is our legitimate interest, i.e. the right to run a Website that supports our business, and the need to maintain its security.
The legal basis for our use of other cookies is your consent.
Due to our processing of your personal data using cookies, you have the rights described below at any time.
Our use of cookies, in particular for advertising purposes, may involve the so-called profiling. This means that we or the marketing companies whose services we use may create a user profile based on the collected information (e.g. e-mail address, order history, type of device, technology used, frequency of visits) and based on this, formulate purchase forecasts for future. This allows us to make decisions about what content (including advertising) to display on our and other websites.
# How long do cookies stay on the user's device?
It depends on whether they are "persistent" or "session" files. Session cookies, i.e. information necessary for the browser's functionalities to work properly, expire after the end of the user session, i.e. each time you close our Website. Persistent cookies that make using the website easier (e.g. remember the selected resolution, content layout, user preferences, recently viewed products) will be stored by the browser longer and will remain there until the date of expiry, unless you delete them earlier using settings in the browser menu.
Third-party cookies (i.e. analytical, advertising and social media cookies) are subject to their own privacy policies, to which we provide you with links in this policy.
II. Other purposes of processing personal data of Store users
# What data do we process and for what purposes?
In addition to the cookies described above, we process the following your data for the following purposes related to the operation of the Store:
| Purpose of processing | Type of data processed | Legal basis for processing |
|---|---|---|
| Processing orders in the Store, servicing customer accounts in the Store |
Customer identification and contact details (e-mail address and other data necessary to complete the order). Details and order execution history. |
The contract concluded with you as a customer of the Store - art. 6 section 1 letter b) GDPR (RODO) |
| Contact with You, handling inquiries |
Identification data and other information that you provide to us in the contact form or in other correspondence. History of correspondence. |
Our legitimate interest in ensuring communication with persons who send us inquiries/correspondence - Art. 6 section 1 letter f) GDPR (RODO) |
| Complaint handling and other after-sales service (e.g. in case of withdrawal from the contract) | Customer identification and contact details. Details and order execution history. History of correspondence. | Our legitimate interest in handling complaints and implementing the contract withdrawal procedure - Art. 6 section 1 letter f) GDPR (RODO) |
| Archive | All data listed in this table received from customers and users of the Store for various purposes | Our legitimate interest in securing data for the purposes of establishing, defending or pursuing claims and for the purpose of demonstrating compliance with the obligations arising from the GDPR (RODO) - Art. 6 section 1 letter f) GDPR (RODO) |
| Accounting, tax purposes | Customer identification and contact details. Invoice details. |
Fulfillment of tax obligations arising from legal provisions - Art. 6 section 1 letter c) GDPR (RODO) |
| Sales analysis and statistics in the store | Statistics of store sales and user behavior (traffic) on the Website | Our legitimate interest in conducting business analyzes in order to optimize our operations. In terms of traffic statistics on the Website - legitimate interest resulting from your consent to cookies - Art. 6 section 1 letter f) GDPR (RODO) |
| Marketing purposes | Data about the history of browsing the content of the Store, purchase history, demographic characteristics (age, gender, etc.) and other features characterizing target groups (customer segments) | Our legitimate interest in marketing our own products and services, however, marketing activities related to the use of cookies and/or marketing communications addressed directly to you require your prior consent - Art. 6 section 1 letter f) GDPR (RODO) |
Providing the above data is not obligatory, but it is necessary to process your order, issue an invoice, notify you about the status of the order, respond to your inquiry or complaint, etc.
# How long do we process data?
We process your data related to placing an order in the Store for as long as it is necessary to complete the order, as well as in accordance with accounting and tax regulations.
In addition, we will process data for the time necessary to achieve the purposes listed above in the table (i.e. until our legal interest enabling us to process ceases, or until you raise an objection to the processing, or until you withdraw your marketing consent - if you gave us one). Further processing will only be possible if we, as the administrator, have such a legal obligation (in particular for tax purposes) and possibly for archival purposes to protect against possible claims (until such claims expire).
# Who do we share your data with?
In our business, we use the services of other cooperating companies, therefore your data may be entrusted by us to: a company providing us with software for running the Store, an accounting company, the hosting provider of our Website, the hosting provider of our e-mail, other companies whose services and marketing tools we use . Your data is also transferred to courier companies and possibly payment intermediaries in order to process your order, and these companies are separate personal data administrators.
# Your rights in connection with data processing
We commit to respecting the confidentiality of your personal data and ensuring that you can exercise your rights. You can exercise your rights at no cost to you by sending us an email or otherwise contacting us.
Remember that in connection with the processing of your data, you have the right to:
- request from us access to the data we hold about you;
- rectification of your data;
- delete your data if it is no longer necessary for the purposes for which it was processed or we do not have another legal basis for processing it;
- withdraw consent to the processing of your personal data, if you have expressed it;
- raise an objection to the processing of your data if we process it on the basis of legitimate interest;
- restrictions on data processing;
- submit a complaint to the President of the Personal Data Protection Office (Urząd Ochrony Danych Osobowych) if you believe that your data is being processed by us unlawfully.
APPENDIX NO. 1 TO THE PRIVACY POLICY OF THE WOODDOG STORE
- LIST OF ADVERTISING AND ANALYTICAL TOOLS THAT USE COOKIES
- ANALYTICAL COOKIES:
- Cookies of our Store's software provider
- The software provider through which our Store operates - i.e. the owner of the shoper.pl platform - places cookies on our Website in order to collect aggregate information on how customers use online stores (subpages opened and the time spent on them, displayed products, clicks on the Store's website, analytical information regarding purchases, e.g. conversion rates).
- This data is used to create collective reports for e-shop owners, containing general (without personal data) information, including: about what products interest customers of a given store, during what time of the year there is increased traffic or sales in stores, etc. Thanks to this, sellers (including us) can improve their stores and optimize sales processes.
- You can read full information on this topic in Cookies policy for visitors to Shoper stores.
- Cookies of our Store's software provider